We build systems that work for you
LiveLink designs and implements CRM, AI-powered automation, and applications — from the first brief to launch and support. Less manual routine, more controlled processes, and data you can rely on.
Services
What we do
Four focus areas that cover the full cycle of business digitalization — from customer records to intelligent automation.
CRM system development
We build CRM around your processes, not the other way around: sales pipelines, customer profiles, deal history, tasks, and reminders in a single view. We configure access rights, reports, and integrations with telephony, email, and messengers, so your team never loses a lead and managers see the real picture in numbers.
Business process automation with AI
We hand routine work to machines: processing requests, sorting emails, preparing documents, answering common questions, and generating reports. We deploy neural networks to classify inquiries, parse text, and draft responses — freeing your staff from repetitive work so they can focus on tasks where people matter.
Application development
We design and build web and mobile applications: customer portals, internal dashboards, client-facing services, and MVPs to validate ideas. We deliver a clear interface, responsive layout, and reliable architecture that handles growing load and scales smoothly alongside your business.
AI tool adoption and integration
We select and embed AI tools directly into your workflows: assistants, content generation, data analysis, and smart search across your knowledge base. We connect them to your services through APIs and train your team to use them deliberately and safely — without chaos or dependence on a single vendor.
Process
How we work
A transparent four-stage path: you always know which step the project is on and what you are paying for.
Brief and audit
We dive into your goals: reviewing current processes, bottlenecks, and objectives. We capture requirements and agree on a measurable result — exactly what should change after implementation.
Solution and plan
We propose an architecture, choose the tools, and define the scope of work. You get a clear estimate, timeline, and breakdown of stages before development starts — with no hidden items.
Development
We build the system in iterations and regularly show interim results. We test scenarios, address feedback, and keep you in the loop on every sprint.
Launch and support
We put the solution into production, migrate your data, and train your team. We stay in touch: supporting, refining, and growing the product as your needs evolve.
Why us
Why clients choose LiveLink
We do more than write code — we combine development, neurotech, and training so the solution takes root in your team.
We understand AI from the inside
We teach how to work with neural networks and use them in our own projects. So we deploy AI where it truly delivers results, not just to check a trendy box.
Solutions built for your task
No one-size-fits-all templates. First we understand your business, then we design a system that fits your processes and metrics.
Transparent timelines and estimates
We lock in scope, stages, and cost before we start. You know in advance what you are paying for and track progress at every step.
We train your team
We hand over not just the product but the skills. Your staff learn to use the system and AI tools on their own — without endless dependence on a vendor.
Support after launch
We maintain the solution, answer questions, and extend functionality. The product grows with your business instead of becoming obsolete after delivery.
Security and data control
We configure access rights, handle data carefully, and choose tools you can trust. Your information stays under your control.
Next step
Tell us about your task
Describe what you want to automate or build — we will propose a solution and estimate the timeline and cost. The first consultation comes with no obligation.