Privacy Policy

1. Introduction

This Privacy Policy applies to information we collect through our website, when you register for a course, request a development service (CRM builds, AI automation, applications), contact us, or otherwise interact with LiveLink. By using our services, you agree to the practices described here. If you do not agree, please do not use the site or our services.

For visitors in the European Economic Area (EEA) and the United Kingdom, LiveLink Solutions LLC acts as the data controller. For California residents, this policy describes your rights under the California Consumer Privacy Act (CCPA/CPRA).

2. Information We Collect

We collect only the data we need to deliver and improve our services:

We do not knowingly collect special categories of sensitive personal data, and we ask that you do not submit such data through our forms.

3. How We Use Information

• To provide access to courses, materials, and development services you request.
• To create and manage your account and process registrations.
• To respond to your inquiries and provide customer support.
• To send service-related messages and, where permitted, relevant updates.
• To measure, maintain, secure, and improve our website and offerings.
• To comply with legal obligations and enforce our terms.

4. Legal Bases (GDPR)

Where the GDPR applies, we rely on the following legal bases to process your personal data:

• Contract — to deliver the courses or services you have requested.
• Consent — for non-essential cookies and optional marketing communications, which you may withdraw at any time.
• Legitimate interests — to secure, analyze, and improve our services, balanced against your rights.
• Legal obligation — to meet accounting, tax, and other regulatory requirements.

5. Cookies

We use essential cookies to operate the site and, with your consent where required, analytics cookies to understand usage. You can manage your preferences in your browser at any time. For a full description of the cookies we use and how to control them, see our Cookie Policy.

6. Sharing & Service Providers

We do not sell your personal data. We share it only with trusted providers who process it on our behalf under contract, including:

• Payment processors — to handle course and service payments securely.
• Analytics providers — to help us measure and improve site performance.
• Hosting and infrastructure providers — to operate and store our platform.

We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.

7. International Data Transfers

LiveLink Solutions LLC is based in the United States, so your data may be processed in the U.S. and other countries whose laws may differ from yours. Where we transfer personal data out of the EEA or UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to protect it.

8. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including providing services, meeting legal and accounting obligations, and resolving disputes. When data is no longer needed, we delete or anonymize it.

9. Security

We apply appropriate technical and organizational measures, including encryption in transit, access controls, and regular review of our practices, to protect personal data against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.

10. Your Rights

Depending on where you live, you may have the following rights over your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data where applicable.
• Portability — receive your data in a structured, machine-readable format.
• Restriction & objection — limit or object to certain processing.
• Withdraw consent — at any time, without affecting prior processing.

California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request its deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell your data, and you will not be discriminated against for exercising your rights. To make a request, contact us using the form below or the email provided.

11. Children's Privacy

Our services are intended for users aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised version here and update the "Last updated" date above. Significant changes will be communicated where appropriate.

13. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, contact us at admin@livelink.space or by post at LIVELINK SOLUTIONS LLC, 611 SW 68th Avenue, Pembroke Pines, FL 33023.